When the user cancels project processing some time is needed to delete temporary files, ensure project consistency and save results of completed processing tasks. Project processing cancellation is in progress Please cancel publication, wait until publication completion and try to run processing operation again. When the cloud version of the project is in the publication process and the project is locked for changes to avoid possible inconsistency or project files corruption.

option from Cloud submenu of File menu, select a project and click OK button, select a path to save the project and set the new name for it, downloading procedure will be started. To download project from the Cloud, select Download Project. To get the processed project from the cloud in such case, please try to download project copy from the cloud. In this cases after synchronization procedure is finished, project may not open with errors like:Ĭan't open file: the system cannot find the file specified. In exceptional cases project may be corrupted while downloading from the cloud due to a network or other unexpected error. Synchronization error (can't download processed project)

Please update Metashape regularly to have the best synchronization speed and stability when working with the cloud. Using the Metashape Professional edition versions lower then 1.7.

Standard version is not compatible with the cloud processing service. Support for Metashape 2.0.x will be added soon.

Datasets larger then 1GB (Unexpected error)Ĭurrently cloud processing is only compatible with Metashape Professional edition starting from version 1.7 up to version 1.8.x.

Clicking on Publication button leads to nothing.

Project processing cancellation is in progress.

Synchronization error (can't download processed project).Agisoft Cloud Common problems & solutions

Metashape 1.7